Questions?

Less than a week. We roast coffee weekly to make sure you have the freshest available. Shipping takes 2-3 days.

We use USPS 2-day Priority Mail to get you your coffee quickly and efficiently. For heavier orders of 4+ bags, we also use UPS Standard.

To estimate your shipping costs, please add item(s) you wish to purchase to your cart and proceed to the checkout, where you can see the cost of shipping for each shipping method. Once you have estimated your shipping costs, you may continue to place your order.

We ship to business and residential addresses in the U.S., Canada, U.S. outlying territories, and U.S. military addresses, and PO boxes. We will use standard shipping for these addresses (5-8 business day transit time).

If you're outside one of these areas, we will attempt to fill your order. However, if customs/duty requirements prohibit the product, then we will be unable to send it to you. If applicable, customs/duty expenses will be paid by the customer.

Sorry about that. We will replace or refund your product if you are not completely satisfied. We do not offer returns or exchanges. Contact us here on our website or call 323-248-1863 and let us know the issue. We'll refund your order to your original payment method or send you new coffee to replace the original product.

If the product arrived damaged, please let us know! We're always working hard to make sure you have the best experience possible when buying Elysian coffee. Your feedback is essential and much appreciated.

We roast our coffee weekly to ensure you have the freshest beans. 

Consuming coffee within 2 months is a good estimate. Longer than that and it begins to lose the punchiness and unique characteristics that make it stand out.

From time to time we offer discounts, sometimes simultaneously. However, you have to choose which discount you want to use; you cannot use more than one. Unless otherwise stated, discounts only apply to bags of coffee and not to non-coffee items.

Email our team at info@elysianroasters.com if you have a question not covered here and we will respond as soon as possible (typically within 1 business day).